Question 1

What is Nexus Care?

Accepted Answer

Nexus Care is the first biometric recovery system embedded in luxury hotels. It combines HRV-based physiological measurement, the Nexus Score algorithm, an AI-generated session protocol, the Nexus Wellness Chamber, and a Certified Nexus Practitioner — all in a single five-step session.

Question 2

Who is Nexus Care for?

Accepted Answer

Nexus Care is designed for high-performing executives, athletes, and frequent travellers who want measurable recovery during their hotel stay — not just relaxation. It is also available for individuals seeking clinically-guided biometric recovery in a luxury setting.

Question 3

What is the Nexus Score?

Accepted Answer

The Nexus Score is a 0–100 composite index computed from HRV, autonomic nervous system state, sleep architecture, and resting heart rate. It maps to 7 readiness bands and determines the modalities, intensity, and duration of every session. It is measured before and after each session so you have a quantified proof of recovery.

Question 4

What is the Nexus Wellness Chamber?

Accepted Answer

The Nexus Wellness Chamber is a bespoke recovery environment housing four calibrated modalities: full-spectrum infrared, dry Finnish sauna, cold hydrotherapy, and sensory modulation. Every element is sequenced to the guest's Nexus Score — not a generic treatment template.

Question 5

Who is a Certified Nexus Practitioner?

Accepted Answer

A Certified Nexus Practitioner is a trained professional in neurophysiology, autonomic regulation, and the Nexus Care methodology. They are present for every session — conducting biometric measurements, interpreting the Nexus Score, guiding the guest through the protocol, and recording the post-session delta.

Question 6

How is Nexus Care different from a spa?

Accepted Answer

A spa offers subjective relaxation with no baseline measurement and no quantified outcome. Nexus Care measures your physiological state before and after every session, generates a personalised protocol from your Nexus Score, and gives you a measurable Nexus Score delta as proof of recovery.

Question 7

What biomarkers does Nexus Care measure?

Accepted Answer

Nexus Care measures Heart Rate Variability (HRV), Autonomic Nervous System state, sleep architecture (via wearable integration), and Resting Heart Rate. These inputs are combined to compute the Nexus Score using 7 readiness bands.

Question 8

How long does a session take?

Accepted Answer

Session duration is determined by your Nexus Score and is generated by the AI protocol engine. Sessions typically last between 45 and 75 minutes, including pre-session biometric measurement and post-session scoring.

Question 9

Where is Nexus Care available?

Accepted Answer

Nexus Care is currently partnering with luxury hotels across Europe. The system is embedded directly inside partner hotel spa or wellness floors. Contact us to find out about current and upcoming locations.

Question 10

Can my hotel become a Nexus Care partner?

Accepted Answer

Yes. Nexus Care partners with premium and luxury hotels on a shared revenue model. We deliver and install the Nexus Wellness Chamber, provide Certified Nexus Practitioners, and manage session protocols end-to-end — with no upfront capex for the hotel.

Question 11

What space is required for the Nexus Wellness Chamber?

Accepted Answer

The Nexus Wellness Chamber has a footprint of approximately 4 × 3 metres and is designed to integrate into an existing hotel spa or wellness floor. The design is adaptable to each hotel's space and aesthetic.

FAQ

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